Shipping and legal information
| Distributor | SUGINO ENGINEERING CORPORATION |
|---|---|
| Operation director | SUMIAKI NISHIZAWA |
| Address | 6308144 287-1, TOHKUJO-CHO,NARA |
| E-mail address | hpsales1130@suginoltd.co.jp |
| URL | https://www.suginoltd.co.jp/store/ |
| Other expenses | "Free Shipping" on qualifying orders. For all orders, a 5% of the sum of commodity prices and shipping fee (if applicable) will be charged as a handling fee. |
| Order method | 1. Select the item(s) you would like to order by clicking "Place in cart." 2. Go to checkout. 3. Enter requested information in all required fields and click submit. |
| Payment method | We only accept payment through PayPal. You will receive Paypal invoice by separate e-mail after completion of your order. |
| Payment deadline | Payment due in 10 days from invoice date. Orders not paid by the deadline will be automatically cancelled. |
| Delivery period | Most in-stock items will be shipped out within 3-5 business days after receipt of your payment. Transit time differs depending on destination. |
| Returns and exchanges | We don't accept returns or exchanges on international orders. We will provide you with a refund in the cases where the item you received is faulty or incorrect. |